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FAQ's

Q:How often will I receive the products I sign up for?
A:You will automatically receive a new, fresh supply of product every 4, 5, or 6 weeks. You will specify your preferred frequency at the time of order and can update your preference any time via your Account settings.
Q:Can I give Citri products as gifts?
A:Yes! Simply provide us with the name and contact information of the gift recipient and we will send them the items(s) of your choosing. If you would like to gift a year’s membership, please note that as well.
Q:Why am I only receiving a limited supply of product?
A:We only create small batches of product with no artificial preservatives. You receive only the freshest possible products.
Q:If I sign up with Citri California, how long is my commitment as a customer?
A:You will automatically receive a new, fresh supply of product every 4, 5, or 6 weeks. You can cancel your subscription at any time via your Account settings.
Q:How do I refer a friend who is interested in trying your products?
A:Send us their contact information or ask them to contact us and let us know that you are the referring customer.